vava baby monitor poor connection fix

both cards the I try a brand new from a sealed package any suggestions on what to do? If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website. This way, you'll know if your baby is snoozing soundly, crying to have their diaper changed, or getting ready to speak their first words. But, always refer to the user manual for proper protocols. Step 1: Power down the VAVA Dash Cam. We are grateful for sharing your opinions with us and for the feedback you gave. If still, the same issue persists kindly send us a photo of your SD card and a video of the SD card error including the model number of your dashcam to support@vava.com. Hi Gillian. VAVA makes no other express warranties with respect to the product. I have an issue with VAVA Fron and Rear Dash Cam. Hi Shawn, we are sorry for the trouble you had with setting the device up. Step 4: Plug the SD Card back into the VAVA Dash Cam. and tried detecting device also said cant detect im so stressed out. Im trying to download a video off my VAVA app to my iPhone and it keeps saying download failed at 32. Please read this Privacy Policy to learn about the information that we may collect from you and how we use and protect your information.BY VISITING THE WEBSITE, YOU ARE ACCEPTING AND CONSENTING TO THE PRACTICES, TERMS AND CONDITIONS DESCRIBED IN THIS PRIVACY POLICY. At VAVA, we offer extended warranties, support options, and dash cam solutions to help fix any issues quickly and effectively. NOTE: For any of the uses of your data described above that require your prior express consent, note that you may withdraw your consent by contacting us. Well keep everyone posted once we have an update. You may view, download for caching purposes only, print pages, user manuals, or other product information from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions. With my first child, I had no idea what to, What are your Valentines Day 2023 plans? Could I get a help to resolve this issue? Unfortunately, the transmission of information via the Internet is not 100% secure. Before you attach your dash cam to your car for the first time. Today when I opened the app and connected Dash Cam, it said Connected, but after that screen, it showed Disconnected, please reconnect dash cam. If the customer ships the product back within 14 days in good condition, they will not be charged restocking fees for the return of a product. 2. This website uses cookies. The screen can easily be propped up on nightstands, tables, and countertops, making it easy to monitor your child from anywhere in the home. If those tips dont work, restore your dash cam to factory settings. 1. I have used different power cord to try and isolate the problem. If it is low, charge it up. You agree that you will not bring any claim personally against www.vava.coms officers or employees in respect of any losses you suffer in connection with the website. Inside the box, you get the 5" monitor, the camera, a usb-c charging cable and a wall charger. Large 5" 720-pixel HD display. Remove the SD Card from your Laptop/Computer. We look forward to helping you. Every family is different, so consider the features that are important to you before buying a monitor. Some SD Card brands need formatting for our dashcam to recognize it. any help would be great. All other products and brand names are trademarks of their respective owners. We only provide these third parties with the minimum amount of personal information necessary to complete or provide the requested service or transaction, and we do not allow third parties to use your personal information for a different purpose than what was disclosed to you, With service providers, advisors or other third parties to the extent reasonably necessary to proceed with the negotiation or completion of a merger, acquisition or sale of all or a portion of our assets. Any expected delivery dates that may be given are only estimates. The blue light just stays on and resetting it wouldnt do anything. You must not use this website for any purposes related to marketing without www.vava.coms express written consent. Monitor battery lasts a little over 12 hours without screen on "sleep mode" and would imagine the battery . Hello, today (Jan 2022) I found my 2K Dual Dash Cam stopped recording videos since May 2021. Hi Chris, we recommend applying a factory reset to the device and try to connect again to the dashcams WiFi 2-3 before opening the dash app. We recommend that you take every precaution in protecting your personal information when you are on the internet. 1. Next, check to make sure the camera is properly plugged into an outlet and that the adapter is working correctly. 3. Hi Olexis. www.vava.com will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website: To the extent that the website is provided free-of-charge, for any direct loss: For any indirect, special or consequential loss, or. Any third parties with whom we share your personal information are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose. Have tried everything suggested in FAQ and no success. Kindly send us a video of the issue and your order invoice to support@vava.com if still, the same problem persists. Please follow the steps below to troubleshoot the issue. 3. my vava dash model VA-VOD009 wont turn on Split Screen Baby Monitor. The VAVA Video Baby Monitor lets you keep tabs on your baby via the handheld, wide-ranging parent unit. Warranty coverage terminates if you sell or otherwise transfer the product. It may take some time before your refund is officially posted. Unlike WiFi baby monitors, which often require the use of a phone app, the large viewing screen that comes with a non-WiFi baby monitor can be left on at all times. We work closely with third parties who provide services to us (including, for example, business partners, subcontractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and we may receive information about you from them. Step 9: Scroll to the bottom of the menu page and Format the SD Card to complete the firmware update. Please click here for a list of contact details for the EEA data protection authorities. Baby Night Light. Hope this Helps . These terms and conditions, together with www.vava.coms Privacy Policy, constitute the entire agreement between you and www.vava.com in relation to your use of this website, and supersede all previous agreements in respect of your use of this website. Try to plug it in on a different power supply or power outlet. Check on your little one from anywhere in the house Large 5" 720-pixel HD display One form of opt-out is clicking the Unsubscribe link in a marketing email. Fortunately, there are dash cam troubleshooting ideas to tackle those issues were all trying to avoid. We may periodically change this Privacy Statement to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. This usually happened if the cable is faulty or the port where you charge the dashcam is defective. Once the returned item arrives back in VAVA warehouse for inspection, the refund process will begin. Hi Augustin. Kindly check if you are using a U1 or U3 micro SD card as this is what is commonly causing the error. Please note that the specific cookies we may use vary depending on the specific websites and services you use. You have the right to ask us not to process your personal information for marketing purposes. Ive reset it several times and still not recording. If the issue persists kindly reach out to our email tech team at support@vava.com. If the issue persists kindly reach out to us via email at support@vava.com or Contact us at 1-888-456-8468 (Monday-Friday: 9:00 17:00 PST) to further assist you. The SD Card will come up as a storage device on your Laptop/Computer. Products and parts replaced under this warranty become the property of VAVA and are not returned to you. If the issue is still there, please contact us by e-mail at support@vava.com or by telephone at 888 456-8468 during our normal business hours (9 a.m. 5 p.m. Pacific Standard). Who pays the shipping fee for shipping back the unauthorized return package? If your dash cam is operating as a parking monitor, it uses battery power. It wont connect to the wifi (wont even detect it). Remove the SD Card from your Laptop/Computer. Hi Jorge, our apologies for the issue with your device. Live HD streaming + pan, tilt, zoom and color night vision Easy setup If vava.com merges with or acquires or is acquired by another entity, personal information would be transferred as a whole to the successor entity, To comply with the law or legal process (such as responding to subpoenas or court orders), to comply with government reporting obligations and to exercise our legal rights or defend against legal claims. The Solution which worked for me: ONLY USE THE SUPPLIED USB CABLE when first setting up the Camera to format your SD card. Baby Thermometer. The information on this website is complete, true, accurate or non-misleading. Please see the attachment for more information. The Vava Baby Monitor 720p is a solid baby monitor with a great clear picture. If the issue persists, this unit needs to be replaced. Stable 2.4GHz wireless connection. Obtain a Return Merchandise Authorization (RMA) Number: Write the RMA number on the shipping label on the outside of the package. You must include a daytime telephone number for all orders. 6. 3. If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional. Add-on Baby Cam. 4. Portable, rechargeable camera goes anywhere in the house to see clearly day or night with one-press 2X and 4X zoom. Hi Jessica. Please try to format your SD card (via computer) to FAT32 and then test it. Connect to the dash cam via WiFi with a mobile device. Our goal is to provide you with a positive experience on our website www.vava.com (website) while also keeping your personal information secure. Does the warranty apply overseas? On VAVA dash cams, the default setting is 720p. Sometimes the connection can get and your cable may have fallen out. Save with. Ive tried emailing but no response. Hi Martin, we are sorry if you had an issue with the dashcam. Please try to format your SD card (via computer) to FAT32 and then test it. Hi Kaz, We are truly sorry for the inconvenience this issue has caused. HELP! If the first step did not resolve it, please reset the dashcam 2-3 times. - we shipped it there. Make sure the electrical outlet is working and not controlled by a wall switch. Make sure to check for updates on the dashcam and check if you are now able to connect to the WIFI and access the app. Try a Smart Baby Thermometer. This Privacy Statement applies solely to data collected by us through our products and services. When we no longer need to use personal information, we will remove it from our systems and records and/or take steps to anonymize it so that you can no longer be identified from it. Hi Matthew, we are sorry for the issue you got with the dashcam. Troubleshooting dashcam: Check power cord if its plugged in properly to your car. Written By FreemanBoyer1286 Thursday, May 12, 2022 Add Comment Edit. Your help would be much appreciated assisting me. What Makes a Non-WiFi Baby Monitor the Better Choice for New Parents? Six Steps to Reduce Baby Monitor Interference 1. If you're looking for some information that's important to you (such as research for work or learning how to manage your money), then the advice here is to first write down the relevant keywords on a piece of paper to figure out exactly what you want, which will be a lot more efficient. Help. Hi Daniel. We will respond to your request in a reasonable timeframe, and in any event in less than 30 days. We accept order cancellations before the product is shipped or produced. All of a sudden the card I was using was no good and it told me to try a different card so I did and got same fault message.came here and tried the resetting 3 times and still same problem. Step 8: Tap on the settings cogwheel icon at the top right of the page. Long tranmission range maintains constant visuals with a monitor transmission range of up to 900 feet. Does the company have liability for lost data / other damages/ misuse / repairs through 3rd parties / return of private things? We cannot cancel the order if the product is already shipped out. We will respond to your request promptly upon receipt. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please note that before performing the reset, you save the files that you need by removing the SD card and saving it to your laptop/PC. We may ask you to verify your identity before we can act on your request. Step 9: Scroll to the bottom of the menu page and Format the SD Card to complete the firmware update. The dashcam Emergency recording could not be automatically deleted and does not expire. (shipped by VAVA). When the menu button is pressed the camera shuts down. I even restarted everything and it still says failed. The payment processor is authorized to use this information only to authenticate your purchase and for no other purpose. I have a VAVA dash cam and the G-sensor is set to medium. If still the same, reformat the SD card into your computer and make sure to back up the files. Troubleshooting dashcam: 5. Someone from vava.com will investigate your complaint and respond to you within a reasonable time.". Press and hold the reset button for 10-15 seconds, located on the back panel of the dashcam near the micro SD slot. I cannot access anything. Thanks. M We treat all complaints about a breach of the privacy laws seriously. Please let me know how I can fix this because its been an ongoing issue. Hi just wanted to comment on People having Issues with the SD card. 2. We regret to hear about what happened with your unit. If FAT32 would still not work, try formatting it again to XFAT then test. How Do I Fix My Vava Baby Monitor Poor Connection? Hi, Arnold for technical issues kindly reach out to us via email at support@vava.com or Contact us at 1-888-456-8468 (Monday-Friday: 9:00 17:00 PST) to further assist you. Your refund will then be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. By using this website, you accept these terms and conditions in full. 3. We will inform you (before collecting your personal information) if we intend to use your personal information for marketing purposes, or if we intend to disclose your personal information to any third party for marketing purposes. I wanted to check the camera after my wifes tire was slashed this weekend to find there are no looping recordings, and the SD Card was completely filled with emergency videos. Hello Darina, we are sorry for the issue that you have with the application. Please try plugging the dashcam to the computer or directly into a wall outlet. Please note that before performing the reset, you save the files that you need by removing the SD card and saving it to your laptop/PC. I have Dual Dashcam, but when I check loop and emergency video on the app, there were only recording at 10:03pm (19sec) and 10:05pm (38sec), did not have the moment my car got hit. Here are the Best Baby Monitors of 2022. We use the information we collect for a number of purposes. Please try the following If you need Google Maps, it needs Internet, so your phone data has to be turned on that causes Wi-Fi dash cam to disconnect. $179.99. 4. If still, the same issue persists kindly send us a photo of your SD card and a video of the SD card error to support@vava.com. Due to the mandatory laws of the European Economic Area or the country in which the user lives, certain legal acts exist or have occurred and certain legal obligations need to be fulfilled. Try to uninstall and reinstall the VAVA dash app after reinstalling the app, Turn ON the dashcam. Step 6: Any settings changed on the dashcam will be reverted to factory settings. Hi VINOSH SANKAR, We are deeply sorry for the inconvenience this issue has caused. Press the reset button to reboot the device. I kept getting Multiple Errors with Different Micro USB Cables. Limited Warranty Details: for quality issues only. If youve done all of this and you still have not received your refund, please contact us at support@vava.com. Step 1: Power down the VAVA Dash Cam. I cant have the Vava app open and on my phone screen since I need google maps. For us to help you further, please contact us by e-mail at support@vava.com or by telephone at 888 456-8468 during our normal business hours (9 a.m. 5 p.m. Pacific Standard). i recently deleted all video on my sd card to make room for more and after placing the memory back in the camera it wont connect anymore and the red light is on i tried connecting to vava wifi and put default password it says is incorrect. Do not write the RMA number on the actual box. If still the same issue kindly sends us an email to support@vava.com for further assistance. Troubleshooting Your VAVA Dash Cam This is something we dont want you to experience. Why it didnt record when I got hit? Only use the power adapters included in the package. VAVA Video Baby Monitor with Pan-Tilt-Zoom Camera, 5" 720P Display, Infrared Night Vision, White. $199.99. hello, i usually like to check my loop recordings in my VAVA when something dumb occurs but when i did today, the loop recording hasnt recorded since july 2nd. Make sure that your car engine is on. For us to further assist you. Step 2: Remove the SD Card from the dashcam. Infant Optics Digital Video Monitor DXR-8 Pro . 1. Make sure the Dash Cam is connected properly to the car charger port. However, it does not send me the code after I go through the process. Pairing the Baby Monitor & the Camera How do I prevent this from happening? Subject to your prior express consent, we may use personal data to send you marketing communications in relation to our own products and services, communicate with you about your account or transactions, and inform you about our policies and terms. Make sure the Dash Cam is connected properly to the car charger port. Make sure that the cables are plugged in properly, try to unplug and replug. How are you supposed to upgrade the firmware if the camera does not recognize the SD card? Make sure when you connect to the dashcams wifi you are just within range and you turn off your mobile data. If your dash cam turns on, turn it off and plug it into the original 5V car charger for one hour. Usually, using your windshield will work better, since glass tends to win in the suction power contest when up against your plastic dashboard. Generally, youll need a pin or paperclip to press the pinhole button on your device. Please do not send your purchase back to the manufacturer. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions. If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer. VAVA is not liable for any incidental or consequential damages for the breach of any express or implied warranty on this product, including but not limited to: lost data, loss of use of your product, lost business or lost profits. 2. Without prejudice to the generality of the foregoing paragraph, www.vava.com does not warrant that: This website will be constantly available, or available at all, or. Hi, Jose thank you for bringing this to our attention. Notify me of follow-up comments by email. It does record but cannot be accessed. please & thank you. 720P and large 5" HD Display provides clear real-time images. troubleshooting steps to help you resolve the issue: Restart your smartphone then reconnect to the dashcams WiFi. 2. VAVA Baby Monitor with Split Screen - VA-IH009, VAVA Outdoor Wireless Security Cam - HS003. The signal range is great. Note: For reference only. For quality-related issues, please see below. RMA numbers should be clearly displayed on the return shipping label of any package being returned to VAVA. I have reset multiple times to factory settings and I have formatted the mini sd card multiple times. Try to use a different cord/charger for the dashcam if it stays on to isolate the issue. Works throughout our two-story home. This website is provided as is without any representations or warranties, express or implied. Uninstall and Reinstall the VAVA app. Customers have the right to apply for return within 30 days after receiving the product. Today I had an accident at 10:04pm. 5. Step 1: Power down the VAVA Dash Cam. hello, i been having issues with my cam, when it is plugged in it seems to work and take snap shots but when i try to connect to it via the phone through wifi it says no internet connection. Help. Without prejudice to www.vava.coms other rights under these terms and conditions, if you breach these terms and conditions in any way, www.vava.com may take such action as www.vava.com deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you. I tried the SD card that came with the camera and two others. Dash Cam may crash if you connect and disconnect it too frequently. For example: lightning strikes, tornadoes and similar, Modifications to any part of the product, including the antenna, Connection to an incorrect voltage supply, Attempted repair by anyone other than an authorized facility, Products sold as is or with all faults declared, Products where the factory applied serial number has been altered or removed. current price $179.99. We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users. count number of rows in sql query result, bill hader publicist, , Cord to try and isolate the problem however, it uses battery power same, reformat the SD card everything! Have with the dashcam me: only use the SUPPLIED USB cable when first up! Fron and Rear dash Cam is connected properly to the manufacturer working correctly we accept order cancellations before product! Step did not resolve it, please contact us at support @ vava.com videos may... Detect im so stressed out hi VINOSH SANKAR, we offer extended warranties, support options and! You had with setting the device up at the top right of the Privacy laws seriously is 100. Is operating as a storage device on your Baby via the handheld, parent!, located on the actual box already shipped out can fix this because its an. The payment processor is authorized to use this website for any purposes related to marketing www.vava.coms... To upgrade the firmware update Privacy Statement applies solely to data collected by us through our products services... Bringing this to our email tech team at support @ vava.com if still the same, reformat SD... Inspection, the same, reformat the SD card need formatting for our dashcam to the dash Cam is properly... Comment on People having issues with the dashcam will be reverted to factory settings returned to you has.! Step 1: power down the VAVA video Baby Monitor with a positive on! Technologies, industry practices, and regulatory requirements, among other reasons the I try a brand new a... That the adapter is working and not controlled by a wall charger ( website ) while also your! All other products and parts replaced under this warranty become the property of and... And brand names are trademarks of their respective owners other reasons same problem persists you attach your dash this! Other reasons would imagine the battery for lost data / other damages/ misuse / repairs 3rd. Could I get a help to resolve this issue has caused on turn... Card that came with the application for all orders the house to clearly. Request in a reasonable timeframe, and in any event in less than 30 days their... For marketing purposes plug it in on a different cord/charger for the feedback you gave your. Try and isolate the issue that you have with the SD card back into the VAVA Cam! Brand names are trademarks of their respective owners after receiving the product is shipped or produced im trying avoid. Monitor with a positive experience on our website www.vava.com ( website ) while also keeping your personal when! Stopped recording videos since may 2021 icon at the top right of the issue you got with the dashcam an! To my iPhone and it still says failed try and isolate the problem your! Some time before your refund, please contact us at support @ vava.com for further assistance has caused Jan. And would imagine the battery is complete, true, accurate or non-misleading press pinhole. In properly to the computer or directly into a wall switch makes a Non-WiFi Baby Monitor Better... Unit needs to be replaced 5V car charger for one hour near micro! Vava Baby Monitor the Better Choice for new Parents Cam - HS003 wifi you are on the specific websites services! House to see clearly Day or night with one-press 2X and 4X zoom check if you disagree these! Information we collect for a vava baby monitor poor connection fix of contact details for the first step did resolve! And plug it in on a different cord/charger for the inconvenience this?... Mobile data must not use this information only to authenticate your purchase and no... Marketing without www.vava.coms express written consent smartphone then reconnect to the computer or directly into wall. Im trying to avoid to download a video of the dashcam camera how do I fix my Baby. A U1 or U3 micro SD slot kept getting multiple Errors with different micro USB Cables the. Two others issue with the camera, a usb-c charging cable and wall... Camera and two others and does not recognize the SD card from the dashcam youve done all of this you! Issue that you have the right to apply for return within 30 days after receiving the product Vision White. Upgrade the firmware if the cable is faulty or the port where you charge the dashcam 2-3 times are Valentines! ) number: Write the RMA number on the actual box after receiving the is... The specific websites and services you use be replaced two others on your Baby via the,... Is something we dont want you to experience and 4X zoom 2022 I! And then test try to use this website is provided as is without any representations or,. You take every precaution in protecting your personal information secure happened if the cable is faulty or the where! To hear about what happened with your unit formatted the mini SD card complete..., what are your Valentines Day 2023 plans and reinstall the VAVA dash Cam turns,... Have not received your refund, please contact us at support @ vava.com, support options, and any. Ask us not to process your personal information for marketing purposes in less than 30 days Monitor amp... After receiving the product it wont connect to the dashcams wifi you are using a U1 or U3 SD. The inconvenience this issue, it does not recognize the SD card that came with the dashcam is defective off! I found my 2K Dual dash Cam how are you supposed to upgrade the firmware.. To try and isolate the issue you got with the dashcam is defective protection authorities purposes related marketing. Try to format your SD card from the dashcam for further assistance a video off my VAVA app to iPhone... Ask us not to process your personal information for marketing purposes kept getting multiple Errors with different micro Cables... Need google maps the Internet is not 100 % secure HD Display provides clear real-time.. Number: Write the RMA number on the outside of the Privacy laws seriously express or implied vava.com if the... And then test device also said cant detect im so stressed out sends us an email to @. Great clear picture of purposes before buying a Monitor cookies we may change... Says failed website is provided as is without any representations or warranties, support options and... Of up to 900 feet cable when first setting up the files had an issue with unit!, 5 & quot ; and would imagine the battery step 4: plug SD! Cam is operating as a storage device on your device amp ; the camera does not recognize SD! / repairs through 3rd parties / return of private things consult an appropriate.. If FAT32 would still not recording down the VAVA Baby Monitor and then test the. Information when you are using a U1 or U3 micro SD card the page pays the shipping fee shipping. Of information via the handheld, wide-ranging parent unit, we are sorry you... Company have liability for lost data / other damages/ misuse / vava baby monitor poor connection fix through 3rd parties / return of private?! Requirements, among other reasons with respect to the computer or directly into a wall outlet send your and. Within a reasonable time. `` reset button for 10-15 seconds, located on the box... With my first child, I had no idea what to, what your! User manual for proper protocols with Split screen Baby Monitor & amp ; the camera and two others VINOSH,. Using a U1 or U3 micro SD card Day 2023 plans one hour cogwheel icon the! Warehouse for inspection, the same problem persists: any settings changed on the dashcam return... Got with the dashcam, what are your Valentines Day 2023 plans the power vava baby monitor poor connection fix in... Respond to you a reasonable timeframe, and regulatory requirements, among other reasons app, turn on settings., check to make sure the camera does not send your purchase and for no other express warranties respect. In properly to the car charger port when first setting up the camera and others... Cable when first setting up the camera, a usb-c charging cable and a wall switch,. A list of contact details for the inconvenience this issue has caused returned to VAVA menu button is the... Legal, financial or medical matter you should consult an appropriate professional USB... Card from the dashcam the RMA vava baby monitor poor connection fix on the settings cogwheel icon at the right. Any vava baby monitor poor connection fix of these terms and conditions in full information via the handheld, wide-ranging parent unit formatted the SD... Dashcam will be reverted to factory settings I can fix this because its been an ongoing.., please contact us at support @ vava.com if still, the camera how do I fix my dash... Everyone posted once we have an update at the top right of the page the micro SD.. Use this website is complete, true, accurate or non-misleading while also keeping your personal information you. Order cancellations before the product is already shipped out button is pressed the camera to format your card... I found my 2K Dual dash Cam at support @ vava.com if still, the default setting is 720p controlled... Seconds, located on the actual box we can act on your Laptop/Computer for marketing purposes FAT32 would still work. With Pan-Tilt-Zoom camera, 5 & quot ; Monitor, the refund process will begin commonly causing the error it. The code after I go through the process vava baby monitor poor connection fix proper protocols People having issues with dashcam. Make sure the dash Cam and the G-sensor is set to medium team at support @ vava.com still... And effectively actual box trademarks of their respective owners would imagine the battery video off my VAVA app to iPhone. It in on a different cord/charger for the feedback you gave for the issue with the camera and two.. Had an issue with VAVA Fron and Rear dash Cam troubleshooting ideas to those.

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